Publisher Description
Based on more than ten years of researching, observing, coaching, and building extraordinary teams, this entertaining and thought-provoking book demonstrates how to unify groups of all sizes to maximize performance.
Unity is the most influential factor in team performance and, although it is frequently discussed, it is often misunderstood. This book explains how disunity is the root cause of all team dysfunctions and provides clear instructions on how to define, measure, and increase unity in your organization.
Through entertaining and impactful stories, John Ross divides Team Unity into four components—focus, direction, trust, and conflict—and examines how they are related and measured. Notably, Ross introduces The Unity Formula, a simple equation useful for leaders at all levels in any organization to measure the team’s current unity and identify areas for improvement.
Senior and middle managers in manufacturing, hospitality, and a range of other industries, as well as entry level employees and students of organizational behavior and human resource management, will find this book an invaluable resource for understanding how to identify, measure, and partake in the right steps to increase team performance.
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“A resource that helps students grasp the concepts of team success and have fun while doing it…It goes miles beyond simply adapting management concepts to the team situation by providing a practical formula with entertaining and relevant stories along the way.”
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Jacki Perrmann-Graham, assistant professor of management, Haile College of Business, Northern Kentucky University