When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market Audiobook

Publisher Description

The World Famous Pike Place Fish Market is renowned worldwide as a model company. In this revealing business advice book, its owner John Yokoyama explains in his own words just how he transformed his business and encouraged his employees to live a powerful, unified vision of the market. 

When Fish Fly offers Yokoyama’s cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

“You can energize your employees and delight your customers by modeling your business on the . . . ideas from [this fish market].”—Ken Blanchard

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“I am not sure why I have been interested in buisness type books lately but this one was very interesting. All about the guy who started Pikes Place Fish market in Seattle, and it had many ideas that I could not only take back to my classroom, but into my life! Really good book!
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—
Beth (4 out of 5 stars)