Publisher Description
Dr. William L. Ury shows listeners how to overcome serious obstacles to negotiation. Whether dealing with an unruly teenager or an office bully, Dr. Ury’s method will help listeners gain control in even the most difficult situations. Most importantly, GETTING PAST NO gets results.
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“This book may be one of the most personally meaningful books i have ever read. It has shown me an entirely new way to negotiate with people (especially difficult people) to create mutually beneficial solutions. The information in this book could help a LOT of people. READ IT!”
—
Lily (5 out of 5 stars)
