Publisher Description
Communications form the core of human relationships. The way you communicate to people in your family, workplace, and society at large goes a long way in determining how they perceive you, and in turn how they relate with you. Each one of us needs to make an effort to master the art of conversation. This book contains: Ways to improve communication skills in life. Communication skills basics. Developing communication skills. Objectives of having good communication skills. Disadvantages of poor communication. Group workplace communication. Communicating with difficult people. Listening without judgement. How to interact with others in the workplace. Techniques to develop and display open-mindedness, empathy, and respect in workplace communication Workplace communication techniques Why effective communication matters in the workplace In organisations, good communication isn’t just about resolving conflict. Good communication is an important element in client relationships, profitability, team effectiveness, and employee engagement. A major part of this is understanding your own personal communication style, how you can influence other people, and how to use your communication style to create an effective business relationship, and it isn’t just about being able to more accurately speaking and concisely present your thought and ideas.
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