Publisher Description
After focusing on topics ranging from teamwork and leadership to employee engagement and meetings  New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on, Lencioni presents what may be his most engaging, humorous audiobook yet.
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Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
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As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
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“This is another example of Patrick Lencioni’s gift of teaching sound business principles and practices that are counterintuitive for most people. I am struck by the consistency between the things he writes and things I see in the Bible. “Tell the kind truth” = “Speak the truth in love.”
“Ask dumb questions- Make dumb suggestions” = “in humility… look not to your own interests but also to the interests of others.”
“Be willing to do the dirty work.” = “The greatest among you must be the servant of all.” There are others but that gives the idea. ”—
Roger (5 out of 5 stars)
