Publisher Description
The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack
Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done.Â
Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders.
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“Danny Meyer tells the story of his desire to make a perfect NYC restaurant (and then another, and another) given his values of hospitality, caring for staff, sharing a joy of great food at a reasonable price. Yes, profits came last as he took his lumps in the blood sport of idealistic restauranteering, but he has thrived in the long run because his staff are loyal and the customers more so. Reads easily as either great anecdotes from the restaurant world or as a primer on small business management–in any field.”
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Jack (4 out of 5 stars)